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As the real estate arm for John Hancock, the Real Estate Finance Group (REFG) provides mortgage financing for commercial properties. Our lending activity spans a wide array of property types, and currently we have loans outstanding in over 40 states and 125 metropolitan areas. The majority of our real estate investment professionals work out of our Boston headquarters. Our regional offices are located in Atlanta, Georgia; Boston, Massachusetts; Chicago, Illinois; Dallas, Texas; Irvine, California; Philadelphia, Pennsylvania; San Francisco, California and Washington D.C.
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Our longevity in the commercial real estate arena is a function of the success achieved on behalf of clients. Our reputation for consistency and dependability go hand in hand with an outstanding record of performance. John Hancock has been a commercial mortgage lender for decades and today we rank as one of the largest in the nation, with over $12.1 billion in commercial mortgage assets under management.
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| Our Competitive Advantage |
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The John Hancock name is on every loan we make, along with our reputation as a long-term player and dependable source of financing. There are a number of distinct advantages to working with our real estate team, including:
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| Unrivaled Experience |
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Drawing on the extensive real estate experience gained over many decades, our investment professionals offer clients a continuous supply of financing opportunities and up-to-date market knowledge. Our team puts their expertise to work to provide a high degree of certainty that your loan will close. Understanding the operating characteristics of local markets is crucial to superior property and portfolio performance. Our network of eight regional offices and seventeen independent correspondents is central to this capability. In combination with the insights offered by proprietary research, the resources we can put at our clients' disposal offer distinct benefits.
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| Deal Flexibility |
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We have considerable experience with deals ranging anywhere from $5 million to in excess of $50 million, across diverse geographic locations. Our background with a variety of property types also means experience with assorted risk spectrums and deal structures. Given this knowledge base, as well as our firm's financial strength and focused analytical process, we can be quite flexible in meeting client needs and are willing to customize terms on a case-by-case basis. Competitive spreads are available for a wide variety of investment opportunities.
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| Incomparable Service |
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Our early rate lock feature is one of the best in the industry. |
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Quick turnaround time on loan quotes, speedy loan approvals and excellent service are provided throughout the negotiation and closing process.
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Every transaction and investment is subject to high standards, which include meeting client objectives in a timely fashion. To that end, our in-house expertise extends from origination to close, including underwriting, legal, servicing, and research. Our service orientation includes more than just a promise to provide a quick turnaround on loan quotes and superior execution. It also extends to post closing - a dedicated team of professionals is on hand to provide quick issue resolution at any time after the loan closes, while our network of independent correspondents service loans. Our considerable control over the entire process is designed to provide a high-quality experience for clients.
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| Results Orientation |
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Our investment approach is guided by the principle that real estate markets are both inefficient and cyclical. The strategy to capitalize on marketplace inefficiencies is backed up by an impeccable track record, as our portfolio has outperformed the American Council of Life Insurance mortgage delinquency experience. Our net objective is to enable clients to capitalize on all of the firm's resources, market knowledge and experience to achieve superior long-term results.
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